Need help? Submit a request for assistance by clicking the Submit A Request link above or email us: support@zimmersms.com. We may also be reached by telephone at (574) 968-1967. Asia Pacific users please call +61 (0)2 8015 6898. Support hours: Monday through Friday 6:00AM to 5:00PM Pacific Time (9:00AM - 8:00PM Eastern). New Zimmer Biomet employee? Click here to request access to more content.

For inventory control (field asset) questions, email: inventory.control@zimmberbiomet.com

Click Here for a list of Zimmer Biomet North America territories and their SMS administators.

Territories currently live with the One SMS Project are: Alaska (T-0095), Apex Surgical (T-0039), Atlanta (T-0058), Blue Water Ortho (T-0042), Capital (T-0071), Case Medical (T-0017), Central Texas (T-0090), Colorado (T-0080), Daniel (T-0093), Davis (T-0019), Downstate NY (T-0027), EverGen Surgical (T-0035), Fegan (T-0094), Great Lakes (T-0043), Hibbard (T-0015), Indiana (T-0011), Iowa (T-0023), Legacy Ortho (T-0022), Mid-Atlantic (T-0029), Mid-Ohio (T-0061), MidAmerica (T-0024), Mokan (T-0063), North Texas (T-0080), Northeast (T-0075), Northwest (T-0044), Oregon (T-0045), OrthoSolutions (T-0065), Osteo (T-0079), Riccione (T-0038), Select Ortho (T-0030), Solutions (T-0040), So Cal (T-0025), South Texas (T-0070), Southeast (T-0016), Southern Idaho (T-0087), Southwest (T-0077), Southwest Ohio (T-0014), Summit Surgical (T-0034), Tri-State (T-0021), West (T-0092), Wisconsin (T-0018)

SMS Support Topics

Use the links below to explore the different spaces of this support website.